FAQ
By placing your pre-order you will lock in the inventory, and be the very first to receive your order when the goods arrive from our factories.
Pre-orders will ship out within 24 hours of the goods arriving at our warehouse, at which time we will send you a shipping confirmation email with tracking for your order.
Please note orders may be split into multiple shipments to get you in-stock items sooner!
Any questions or concerns regarding pre-orders, please contact us.
We offer free ground shipping for all US orders over $100. International and expedited shipping methods are available for an extra fee.
Products that are in-stock and are not on a pre-order or backorder status, will ship within 24 business hours of the order being placed. Orders placed before 8am MST will ship the same day, orders placed after 8am MST will ship the following business day.
Typically orders are delivered within 3-5 business days after shipment.
All orders, except "final sale" items are eligible for a return within 30 days of the order placement. All returns are subject to a $10 return processing fee. Return shipping is free, provided that the Product being returned is located in the United States (not including US territories).